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Channel: Comments on The next steps for digital, data and technology in government
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By: The GDS Team

In reply to James Cattell. Hi James, The Digital, Data and Technology (DDaT) Profession is one of the professions of the Civil Service functional model. You can read more about DDaT on GOV.UK. Thanks!...

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By: The GDS Team

In reply to John Mortimer. Hi John, We appreciate the time you've taken to respond. Julia Lopez MP spoke about the challenges of COVID - the pandemic has put a spotlight on the power and potential of...

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By: John Mortimer

Thank you for your information about Julia Lopez. The examples she gives are a very small part of highly transactional services that used Digital. She makes no mention of the actual work on the ground...

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By: The GDS Team

In reply to John Mortimer. Hi John, We appreciate you taking the time to reply again, and will pass on your feedback. Thanks, The GDS Team

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By: Tim Brooks

Services should be human by default supported with digital where it works to give value to service users. This is(DBD) expensive nonsense.

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By: The GDS Team

In reply to Tim Brooks. Thanks for sharing your views withs us, Tim. The GDS Team

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By: Alistair Milne

In reply to Tim Brooks. Tim a common misperception. properly designed digital is human (orientated to be used seamlessly by humans, think i-phone etc.). It is not a choice or an alternative given this,...

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By: Tim Brooks

In reply to Alistair Milne. I have worked in Local Authorities, Housing Associations trying to improve services for customers. One of the main obstacles to creating real values for service users is the...

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By: Frank Burnett-Alleyne

In reply to Tim Brooks. I work for a Norwegian company that has developed software that enables intelligent virtual assistants (VAs) to be developed by non-technical people, typically customer service...

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By: Alistair Milne

In reply to Tim Brooks. Tim thanks for detailed reply, explaining your views, which are not as "anti digital" as they appeared in your original brief comment. I wrote as someone who (a) works in a...

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